Karen Koponen
National Client Services Manager

I’m a proud Melburnian with Finnish heritage and married with two beautiful children.

I started my journey with BVAQ in 1998 working in the Chemistry Laboratory then moved to managing Sample Registration, Client Services, and Logistics and have taken up Process Improvement opportunities along the way. 

I love watching and supporting my children in their sporting endeavours.  We are a cricket, footy and soccer family which we all thoroughly enjoy and spend most of our weekends chasing them around their sporting arenas.  Just call me “Mum’s taxi”.

I had my two children, a boy and girl, while at BVAQ.  Both of them have grown up knowing BVAQ as part of our family.  I consider my teams as family, we are always there for each other as we are for our clients. As a team we always endeavour to meet and exceed our client’s expectations wherever possible.